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In case if Quick Heal is not detecting any malware in the file which you suspect is a malware, you can submit it to Quick Heal VirusLab. Quick Heal VirusLab Team will analyze the file (sample) and take the necessary action.

Please follow the below instructions to submit the file:

  1. To submit the file, click on Submit Sample.

  2. On the next page, select department as Quick Heal VirusLab and click Next.

  3. Submit the file. Along with the file also provide the information suggesting why you feel the file is malicious. This information will help us to analyse the file quickly. A new ticket id will be created. You can use the ticket id to track the status of the submitted file. Ticket id along with login password will be sent to the email address provided by you.